TY - BOOK AU - Julyan,Brian K. TI - Sales and service for the wine professional SN - 978184480537 U1 - 641.22 21 ed. PY - 2003/// CY - Singapore PB - Thomson KW - Vinicultura KW - EnologĂ­a N1 - 1. The hotel and catering industry -- 2. Preparation and maintenance of bar and cellar -- 3. Wine production and selection -- 4. Wines of the world -- 5. Sparkling and fortified/Liqueur wines -- 6. Spirits, beers and other drinks -- 7. Serving beverages and tobaco -- 8. Maintaining and increasing sales -- 9. Taking beverage orders -- 10. Staff practice and customer relations -- 11. Health and safety ER -