Sales and service for the wine professional /
Brian K. Julyan.
- 2 ed.
- Singapore : Thomson, 2003.
- 228 páginas. : ilustraciones y mapas en blanco y negro.
1. The hotel and catering industry -- 2. Preparation and maintenance of bar and cellar -- 3. Wine production and selection -- 4. Wines of the world -- 5. Sparkling and fortified/Liqueur wines -- 6. Spirits, beers and other drinks -- 7. Serving beverages and tobaco -- 8. Maintaining and increasing sales -- 9. Taking beverage orders -- 10. Staff practice and customer relations -- 11. Health and safety.