TY - BOOK AU - Hair,Joseph F. AU - Anderson,Rolph E. AU - Rajiv,Mehta AU - Babin,Barry TI - Sales management: building customer relationships and partnerships SN - 9780618721016 U1 - 658.81 22 ed. PY - 2009/// CY - Boston, MA PB - Houghton Mifflin Company KW - Sales management N1 - Includes bibliographic references, indexes and glossary; Part 1. Twenty-First Century Sales Force Management -- 2. Organizing and Developing the Sales Force -- 3. Managing and Directing Sales Force Efforts -- 4. Controlling and Evaluating Sales Force Performance ER -