Marketing management /
Russell S. Winer, Ravi Dhar.
- 4 ed.
- Boston : Prentice Hall, c2011.
- xxi, 506 p. : il., etc.
Includes bibliographical references (p. 462-479) and indexes.
Marketing and the job of the marketing manager -- A strategic marketing framework -- Marketing research -- Analyzing consumer behavior -- Organizational buying behavior -- Market structure and competitor analysis -- Product decisions -- New product development -- Pricing -- Communications and advertising strategy -- Sales promotion -- Channels of distribution -- Direct channels of distribution : personal selling and direct marketing -- Customer relationship management -- Special topic : strategies for service markets.
Bibliographic resource of the General Collection : Available in Miami Sub-Library : United States.