TY - BOOK AU - Kerin,Roger A. AU - Hartley,Steven William AU - Rudelius,William TI - Marketing SN - 9780073529936 U1 - 658.835 22 ed. PY - 2011/// CY - Boston PB - McGraw Hill/Irwin KW - Marketing N1 - Includes biblipographical references, glossary, and indexes; Pte. 1. Initiating the marketing process -- 2. Understanding buyers and markets -- 3. Targeting marketing opportunities - 4. Satisfying marketing opportunities -- 5. Managing the marketing process ER -