TY - BOOK AU - Pyzdek,Thomas AU - Keller,Paul A. TI - The Six Sigma handbook: a complete guide for green belts, black belts, and managers at all levels SN - 0071623388 U1 - 658.562 22 ed PY - 2010/// CY - New York PB - McGraw Hill Companies KW - Six Sigma (Quality Control Standard) KW - Handbooks, Manuals, etc KW - Production Management KW - Quality Control KW - Statistical Methods N1 - Includes bibliographical references, index, etc; Pte. 1. Six Sigma implementation and management -- Cap. 1. Building the responsive Six Sigma organization -- 2. Recognizing opportunity -- 3. Data-driven management -- 4. Maximizing resources -- Pte. 2. Six Sigma tools and techniques -- Cap. 5. Project management using DMAIC and DMADV -- 6. The define phase -- 7. The measure phase -- 8. Process behavior charts -- 9. Measurement systems evaluation -- 10. Analyze phase -- 11. The improve/design phase -- 12. Control/verify phase ER -