Hynes, Geraldine E.

Managerial communication : strategies and applications / Geraldine E. Hynes. - 5 ed. - New York : McGraw Hill, c2011. - xv, 416 p. : il., grafs., etc.

Includes bibliographical references, index, etc.

Pte. 1.Managing in contemporary organizations -- Cap. 1. The role of communication in contemporary organizations -- 2. The managerial communication process -- 3. Technologically mediated communication -- Pte. 2. Managerial writing strategies -- Cap. 4. Contemporary managerial writing -- 5. Routine messages -- 6. Management reports and proposals -- Pte. 3. Strategies for understanding messages -- Cap. 7. Managerial listening -- 8. Nonverbal communication -- 9. Intercultural managerial communication -- Pte. 4. Interpersonal communication strategies -- Cap. 10. Conflict management -- 11. Managerial negotiation -- 12. Conducting interviews -- Pte. 5. Group communication strategies -- Cap. 13. Managing meetings and teams -- 14. Making formal presentations.


Disponible en la Colección General :
Biblioteca Central.

9780073377759 (pasta dura) 0073377759 (pasta dura)


Communication in Management
Business Communication
Comunicación Organizacional

658.45 / H997