TY  - BOOK
AU  - Todman,Chris
TI  - Designing a data warehouse: supporting customer relationship management 
T2  - Hewlett-Packard Professional Books
SN  - 0130897124
U1  - 658.4038 21 ed
PY  - 2001///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall PTR
KW  - Almacenamiento de Datos
KW  - Data Warehousing
KW  - Sistemas de Información en Administración
N1  - Includes bibliographical references, index, etc; Cap. 1. Customer relationship management -- 2. An introduction to data warehousing -- 3. Design problems we have to face up to -- 4. The implications of time in data warehousing -- 5. The conceptual model -- 6. The logical model -- 7. The physical implementation -- 8. Business justification -- 9. Managing the project -- 10. Software products -- 11. The future
ER  -