TY - BOOK AU - Heizer,Jay H. AU - Render,Barry TI - Principles of operations management SN - 9780136114468 U1 - 658.55 22 ed. PY - 2011/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Administración de Producción KW - Production Management N1 - Includes bibliographical references, indexes, etc; Pte. 1. Introduction to operations management -- Cap. 1. Operations and productivity -- 2. Operations strategy in a global environment -- 3. Project management -- 4. Forecasting -- Pte. 2. Designing operations -- Cap. 5. Design of goods and services -- 6. Managing quality -- 7. Process strategy and sustainability -- 8. Location strategies -- 9. Layout strategies -- 10. Human resources, job design, and work measurement -- Pte. 3. Managing operations -- Cap. 11. Supply-chain management -- 12. Inventory management -- 13. Aggregate planning -- 14. Material requirements planning (MRP) and ERP -- 15. Short-term scheduling -- 16. JIT and lean operations -- 17. Maintenance and reliability ER -