TY  - BOOK
AU  - Hill,Arthur V.
TI  - The encyclopedia of operations management: a field manual and glossary of operations management terms and concepts 
SN  - 0132883708
U1  - 658.54 22 ed.
PY  - 2012///
CY  - Upper Saddle River, N.J.
PB  - FT Press
KW  - Administración de Operaciones
KW  - Manuales
KW  - Business Logistics
KW  - Handbooks, manuals, etc
KW  - Production Management
N1  - Includes bibliographical references
ER  -