TY - BOOK AU - Stevenson,William J. TI - Operations management T2 - The McGraw Hill/Irwin Series Operations and Decision Sciences SN - 9780073525259 U1 - 658.5 22 ed. PY - 2012/// CY - New York PB - McGraw Hill/Irwin KW - Administración de la Producción KW - Production Management KW - Inventarios KW - Control N1 - Includes bibliographical references, indexes, etc; Cap. 1. Introduction to operations management -- 2. Competitiveness, strategy, and productivity -- 3. Forecasting -- 4. Product and service design -- 5. Strategic capacity planning for products and services -- 6. Process selection and facility layout -- 7. Work design and measurement -- 8. Location planning and analisys -- 9. Management of quality -- 10. Quality control -- 11. Aggregate planning and master scheduling -- 12. MRP and ERP -- 13. Inventory management -- 14. JIT and lean operations -- 15. Supply chain management -- 16. Scheduling -- 17. Project management -- 18. Management of waiting lines -- 19. linear programming ER -