Operations and supply chain management /
F. Robert Jacobs, Richard B. Chase.
- 13 ed.
- New York : McGraw Hill Irwin, c2011.
- xxxvi, 793 p. : il., fot. col., grafs., diagrs., etc.
- The McGraw-Hill/Irwin Series Operations and Decision Sciences .
Rev. ed. of: Operations and supply management.
Incluye bibliografía, índice, etc.
Pte. 1. Strategy and sustainability -- Cap. 1. Operations and supply chain management -- 2. Strategy and sustainability -- 3. Product and service design -- Pte. 2. Manufacturing, service, and health care processess -- Cap. 4. Strategic capacity management -- 5. Process analysis -- 6. Production processess -- 7. Service processes -- 8. Health care processes -- 9. Six-Sigma quality -- 10. Projects -- Pte. 3. Supply chain processes -- Cap. 11. Global sourcing and procurement -- 12. Location, logistics, and distribution -- 13. Lean and sustainable supply chain -- Pte. 4. Supply and demand planning -- Cap. 14. Enterprise resource planning systems -- 15. Demand management and forecasting -- 16. Sales and operations planning -- 17. Inventory control -- 18. Material requirements planning -- Pte. 5. Scheduling -- Cap. 19. Scheduling -- 20. Constraint management.