TY  - BOOK
AU  - Schroeder,Roger G
AU  - Goldstein,Meyer
AU  - Rungtusanatham,M.Johnny
TI  - Operations management: contemporary concepts and cases 
T2  - The McGraw-Hill/Irwin Series Operations and Decision Sciences
SN  - 9780073403380
U1  - 658.54 22 ed.
PY  - 2011///
CY  - New York, NY
PB  - McGraw Hill/Irwin
KW  - Administración de Operaciones
KW  - Production Management
N1  - Includes bibliographical references, index, etc; Pte. 1. Introduction -- Cap. 1. The operations function -- 2. Operations and supply chain -- 3. Product design -- Pte. 2. Process design -- Cap. 4. Process selection -- 5. Service process design -- 6. Process-flow analysis -- 7. Lean thinking and lean systems -- Pte. 3. Quality -- Pte. 8. Managing quality -- 9. Quality control and improvement -- Pte. 4. Capacity and scheduling -- Cap. 10. Supply chain management -- 11. Forecasting -- 12. Capacity planning -- 13. Scheduling operations -- 14. Project planning and scheduling -- Pte. 5. Inventory -- Cap. 15. Independent demand inventory -- 16. Materials requirements planning and ERP -- Pte. 6. Case studies
ER  -