E-commerce : business - technology - society /
Kenneth C. Laudon, Carol Guercio Traver.
- 6 ed.
- Upper Saddle River, N.J. : Pearson, 2010.
- 872 p. : il., grafs., tablas, fot. byn., ete.
Incluye bibliografía, índice, etc.
Cap. 1. The revolution is just beginning -- 2. E-commerce business models and concepts -- 3. The internet and world wide web: E-commerce infrastructure -- 4. Building an E-commerce web site -- 5. Online security and payment systems -- 6. E-commerce marketing concepts -- 7. E-commerce marketing communications -- 8. Ethical, social, and political issues in E-commerce -- 9. Online retailing and services -- 10. Online content and media -- 11. Social networks, auctions, and portals -- 12. B2B E-commerce: supply chain management and collaborative commerce.