TY - BOOK AU - Reece,Barry L. TI - Human relations: principles and practices SN - 9780538481670 U1 - 658.3 21 ed. PY - 2011/// CY - Mason, OH., PB - South-Western KW - Gestión del Talento Humano KW - Recursos Humanos N1 - Incluye referencias bibliográficas, índice, glosario, etc; Cap. 1. Introduction to human relations -- 2. Improving interpersonal communications -- 3. Building high self-esteem -- 4. Personal values influence ethical choices -- 5. Attitudes can shape your life -- 6. Developing a professional presence -- 7. Valuing work force diversity -- 8. Resolving conflict and achieving emotional balance -- 9. A life plan for effective human relations ER -