TY - BOOK AU - Hegar,Kathryn W. TI - Modern human relations at work SN - 9780538481069 AV - HF5549 H519 2012 U1 - 658.3 22 ed. PY - 2012/// CY - Mason, OH PB - Southwestern KW - Administración de Personal KW - Gestión del Talento Humano KW - Personnel Management KW - Organizational Behavior N1 - Includes referencias bibliográficas, índice, etc; Pte 1. Introduction -- Cap. 1.The nature of human relations -- 2. Fundamentals of motivation -- Pte. 2. The social system -- Cap. 3. Individual behavior -- 4. Group behavior -- 5. The informal organization -- Pte. 3. The technical system -- Cap. 6. Technology and people at work -- 7. Productivity and quality improvement -- 8. Job redesign and job enrichment -- Pte. 4. The administrative system -- Cap. 9. Fundamentals of leadership -- 10. Developing, appraising, and rewarding employees -- Pte. 5. Behavioral effectiveness -- Cap. 11. Communicating for effectiveness -- 12. Managent conflict and change -- Pte. 6. Looking to the future -- Cap. 13. Human relations in global business -- Human relations challenges of the future ER -