Marketing research /
Alvin C. Burns, Ronald F. Bush.
- 6 ed.
- Boston : Prentice Hall, 2010.
- 669 p. : il., fot. byn., col., grafs., etc.
Incluye referencias bibliográficas, índice, etc.
Cap. 1. Introducing marketing research -- 2. Explaining the marketing research process -- 3. Describing characteristics of the marketing research industry -- 4. Defining the problem and determining research objectives -- 5. Understanding research design -- 6. Using secindary data and online information databases -- 7. Comprehending standardized information sources -- 8. Utilizing exploratory and qualitative researc techniques -- 9. Evaluating survey data-collection methods -- 10. Understanding measurement in marketing research -- 11. Developing questions and designing the questionnaire -- 12. Determining how to select the sample -- 13. Determining the size of a sample -- 14. Dealing with field work and data quality issues -- 15. Using basic descriptive analysis -- 16. Performing population estimates and hypothesis tests -- 17. Implementing basic differences tests -- 18. Making use of associations tests -- 19. Understanding regression analysis basics -- 20. Preparing the researc report and presentation.