Comsumer behavior : buying, having, and being /
Michael R. Solomon.
- 9 ed.
- Boston : Prentice Hall, 2011.
- 654 p. : il., fot. col., etc.
Incluye referencias bibliográficas, glosario, índice, etc.
Pte. 1. Consumers in the marketplace -- Cap. 1. Consumers rule -- Pte. 2. Consumers as individuals -- Cap. 2. Perception -- 3. Learning and memory -- 4. Motivation and values -- 5. The self -- 6. Personality and lifestyles -- 7. Attitudes and persuasion -- Pte. 3. Consumers as decision makers -- Cap. 8. Decision making -- 9. Buying and disposing -- 10. Groups -- 11. Organizational and household decision making -- Pte. 4. Consumers and subcultures -- Cap. 12. Income and social class -- 13. Ethnic, racial, and religious subcultures -- 14. Age subcultures -- Pte. 5. Consumers and culture -- Cap. 15. Cultural influences on consumer behavior -- 16. Global consumer culture.