TY - BOOK AU - Anthony,Veronon ED - Center for the Advancement of Process Technology. TI - Process quality SN - 9780137004096 (pasta dura) U1 - 658.562 22 ed. PY - 2011/// CY - Boston PB - Prentice Hall KW - Procesos de Control KW - Control de Calidad KW - Procesos de Manufactura N1 - Incluye bibliografía, glosario, índice, etc; Cap. 1. Introduction to process quality -- 2. Variability concepts -- 3. Process capability -- 4. Variables control charts -- 5. Attributes control charts -- 6. Other basic quality tools -- 7. Designed experiments -- 8. Root cause analysis -- 9. Customer quality -- 10. Six sigma -- 11. Teams -- 12. Management systems -- 13. Quality reliability planning -- 14. Lean -- 15. Quality costs -- 16. Putting the puzzle together ER -