Management /
Stephen P. Robbins, Mary Coulter.
- 10 ed.
- Upper Saddle River, N.J. : Pearson ; Prentice Hall, 2009.
- 565 p. : ilustración, fotos a color y blanco y negrol, gráficas, etc.
Includes referencias bibliográficas, índice, etc.
Cap. 1. Introduction to management and organizations -- 2. Management history -- 3. Organizational culture and environment -- 4. Managing in a global environment -- 5. Social responsibility and managerial ethics -- 6. Managers as decision makers -- 7. Foundations of planning -- 8. Strategic management -- 9. Organizational structure and design -- 10. Managing human resources -- 11. Managing teams -- 12. Managing change and innovation -- 13. Understanding individual behavior -- 14. Managers and communication -- 15. Motivating employees -- 16. Managers as leaders -- 17. Introduction to controlling -- 18. Managing operations.