TY  - BOOK
AU  - Summers,Donna C.S.
TI  - Quality
SN  - 9780131592490
U1  - 658.562 21 ed.
PY  - 2010///
CY  - New Jersey
PB  - Pearson Education
KW  - Control de Calidad
KW  - Quality Assurance
KW  - Process Control
KW  - Statistical Methods
KW  - Control de Procesos
KW  - Métodos Estadísticos
KW  - Calidad Garantizada
N1  - Incluye Bibliografía, Índice, Glosario, Hoja de Respuestas, etc; 1. Setting the Stage -- 1. Quality basics -- 2. Quality advocates -- 3. Quality improvement: problem solving -- 4. Statistics -- 5. Variable control charts -- 6. Process capability -- 7. Other variable control charts -- 3. Control charts for attributes -- 8. Probability -- 9. Quality control charts for attributes -- 4. Expanding the scope of quality -- 10. Reliability -- 11. Advanced topics in quality -- 12. Quality costs -- 13. Product liability -- 14. Quality sistems: ISO 9000. Supplier certification requjirements, the Malcolm baldrige award and Six Sigma
ER  -