Summers, Donna C.S. <br/><br/>
Quality / 
Donna C.S. Summers. 
 - 5 ed. 
 - New Jersey :  Pearson Education,  2010. 
 - xi, 560p.; :  il., gráficos, tablas, diagramas, etc. 
<br/><br/>Incluye Bibliografía, Índice, Glosario, Hoja de Respuestas, etc. 
<br/><br/>1. Setting the Stage -- 1. Quality basics -- 2. Quality advocates -- 3. Quality improvement: problem solving -- 4. Statistics -- 5. Variable control charts -- 6. Process capability -- 7. Other variable control charts -- 3. Control charts for attributes -- 8. Probability -- 9. Quality control charts for attributes -- 4. Expanding the scope of quality -- 10. Reliability -- 11. Advanced topics in quality -- 12. Quality costs -- 13. Product liability -- 14. Quality sistems: ISO 9000. Supplier certification requjirements, the Malcolm baldrige award and Six Sigma. 
<br/><br/><br/>Disponible en la Colección General 
<br/><br/><label>ISBN: </label>9780131592490 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Control de Calidad<br/>Quality Assurance<br/>Process Control--Statistical Methods<br/>Control de Procesos--Métodos Estadísticos<br/>Calidad Garantizada
<br/><br/><label>Dewey Class. No.: </label>658.562  / S955d