Incluye Referencias Bibliográficas, Índice, etc.

1. Introduction -- Pte.1.: Work systrems and how they work -- 2. Manual work and worker-machine systems -- 3. Work flow and batch processing -- 4. Manual assembly lines -- 5. Logistics operations -- 6. service operations and office work -- 7. Projects and project management -- Pte.2.: Methods engineering and layout planning -- 8. Instroduction to methods engineering and operations analysis -- 9. Charting and diagramming techinques for operations analysis -- 10. Motions study and work design -- 11. Facility planning and design -- Pte.3.: Time study and work measurement -- 12. Introduction to work measurement -- 13. Direct time study -- 14. Predetermined motion time systems -- 15. Standard data systems -- 16. Work sampling -- 17. Computerized work measurement and standards maintenance -- 18. The economics and applications of time standards -- 19. Learning curves -- Pte.4.: New approaches in process improvement and work management -- 20. Lean production -- 21. Six sigma and other quality programas -- Pte.5.: Ergonomics and human factors in the wsorkplace -- 23. Introduction to ergonomics and human factors -- 23. Physical ergonomics: work physiology and anthropometry

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